Barcode Verifier Service Request Form | Stratix
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Barcode Verifier Service Request

 

Need Help with Your Barcode Verifier?

Complete the form below and tell us about the issues you are having. Your request will be logged immediately, and a follow-up email will be sent with RMA information.

Please note that Stratix recently instituted a new streamlined packaging standard for the Xaminer Pro series, designed to reduce shipping costs while still maintaining the required protection during the shipping process. Your Xaminer Pro will be returned to you with the new packaging and the discontinued packaging will be discarded. This does not apply to the Xaminer eZ-2D model, which must ship in their carrying cases. When sending your device in, we recommend that you place the device in a plastic bag, wrapped in bubble wrap before placing it in the box.

Customers are Responsible for Paying All Shipping Costs To and From Stratix

For additional questions, or to follow up on a request, you can reach us at: 1-800-883-8300

*Please note that incomplete or incorrect information may delay your request.